When do I pay? No payment is collected when you submit an order. We first confirm availability, delivery eligibility and the final amount.
Can I order without an account? Yes. Guest orders are supported. Keep your order number and confirmation link to follow progress.
What does Special Order mean? The selected item is sourced for your approved order. Availability and a shipping window are confirmed before payment.
How do discounts work? An active product discount is included in the displayed selling price and your shopping bag. Shipping and taxes are confirmed separately.
How does freight delivery work? Curbside freight delivers to an accessible curbside location. Indoor placement or assembly is included only when stated in your approved delivery quote.
Can I compare products? Select Compare on two to four products to view their specifications side by side.
Can I return a product? Eligible unused, uninstalled products may be returned with authorization within 30 days of delivery. See the returns policy for exclusions and shipping information.